The Center is operated under grant authorization from the Iowa Department of Education and is jointly administered by the Northeast Iowa Library Service Area [NEILSA], Hawkeye Community College [HCC], Northeast Iowa Community College [NICC], and the Waterloo Public Library [WPL] where the main collection is located.

The Center offers materials to all Iowans to assist in literacy instruction, English as a Second Language[ESL], and Adult Basic Education [ABE]. Items can be obtained in person at the Center, through your local public library, community college adult basic education section, or by mail. A complete listing of available resources is available either in paper format or electronically by clicking on, Catalog of Materials.

The Center operates a toll-free literacy support telephone line providing referral to appropriate resource and persons involved in community literacy programs. 1-800-772-2023.